FAQ

To apply your credit memo:

1. Select “Pay by Purchase Order” during checkout.
2. Upload the credit memo PDF you received from our Finance Department in the purchase order document section.
3. Enter the credit memo number in the purchase order number field.

Our Finance Department will apply the credit memo to your payment once your order is received. If you have not yet received your credit memo PDF, please contact us at 413-667-4791 or [email protected].

One-day workshops and leadership seminars are scheduled from October through March, while three-day courses are offered from April through September.

• One-day workshops: 8:30 AM–3:30 PM
• Leadership seminars: 3 hours in length, start times vary
• Three-day courses: 8:30 AM–3:30 PM for three consecutive days

Click here to explore the schedule and register for a professional development event using a credit card or a signed purchase order. (Request a consultation with an educational partnership consultant to discuss bringing professional development directly to your school or district.)

If you cannot attend an event, contact us as soon as possible at 413-667-4791 or email [email protected]. Failure to notify us that you will not attend an event will result in forfeiture of your registration fees. See the full cancellation policy here.

Certificates of attendance are emailed to participants after the event is completed. A 6-hour certificate of attendance is awarded to one-day workshop participants. A 21-hour certificate of attendance is awarded to three-day course participants. A 3-hour certificate is awarded to Leadership Seminar participants.

We have partnered with the University of Massachusetts Global to earn graduate-level professional development credits. These credits are not part of a degree program but can be used for professional advancement and recertification. You are advised to seek approval from appropriate district or college officials before enrolling in these courses to satisfy any degree, state credential, or local school district requirements. Click here for more information about earning professional development credit.

Advertised Institutes are training events that are open to the public. We oversee the event planning and registration process, and you provide the venue. To learn more about hosting and to apply, see our Host School Application.