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For educators of grades K–12

The Caring Front Office Professional

As the first point of contact for families, students, and visitors, front office staff play a vital role in shaping the school’s culture. This workshop is for administrative assistants and office teams who want to strengthen their impact to support the entire school community. Learn practical strategies for communicating with clarity, warmth, and professionalism, even in high-stress moments. Leave this session feeling confident, appreciated, and empowered to make a difference in everyone’s success.

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Interested in a whole school package? Contact Us

What’s Included

  • One day of Professional Learning (6 hours)
  • Certificate of Completion
  • Resource Book

What You’ll Learn

  • Explore how front office staff help create a welcoming, caring, and supportive school culture.
  • Practice communication strategies for interacting with students, families, and colleagues with clarity, warmth, and professionalism.
  • Analyze common front office scenarios and apply approaches that build trust, solve problems, and strengthen relationships.

What You’ll Leave With

  • Practical strategies for communicating confidently and effectively in everyday interactions and challenging situations.
  • Tools for creating a welcoming front office that supports students, families, staff, and visitors.
  • Greater confidence in your role as a key contributor to a positive, caring school community.
Eastern/Central
Mountain/Pacific
Interested in a whole school package?

Join us live online or in-person! Learn practices that manage behavior, boost engagement, and create calm classrooms.

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RC Institutes Locations

Dates, locations, and formats for this course.

Dates
Time
Location
Courses
11/4/26 - 11/4/26
9:00am - 4:00pm EST
8:00am - 3:00pm CST
Eastern/Central
Virtual
Register
11/4/26 - 11/4/26
9:00am - 4:00pm MST
8:00am - 3:00pm PST
Mountain/Pacific
Virtual
Register
11/11/26 - 11/11/26
9:00am - 4:00pm EST
8:00am - 3:00pm CST
Eastern/Central
Virtual
Register
11/11/26 - 11/11/26
9:00am - 4:00pm MST
8:00am - 3:00pm PST
Mountain/Pacific
Virtual
Register
12/10/26 - 12/10/26
9:00am - 4:00pm EST
8:00am - 3:00pm CST
Eastern/Central
Virtual
Register
3/30/27 - 3/30/27
9:00am - 4:00pm EST
8:00am - 3:00pm CST
Eastern/Central
Virtual
Register
3/31/27 - 3/31/27
9:00am - 4:00pm MST
8:00am - 3:00pm PST
Mountain/Pacific
Virtual
Register