If You Cancel
If you provide Center for Responsive Schools (CRS) with notice of your cancellation at least 7 days before the event date, we will provide you with a credit to attend a future event, less a 10% handling fee.
If you cancel less than 7 days before the start of the event, you will receive a credit to attend a future workshop, less a 25% handling fee.
If you cancel on the first day of the event, you will receive a credit to attend a future workshop, less a 50% handling fee. If you cancel after the first day, your cancellation will result in no credit of any kind and your tuition will be forfeited. Notification must be received by 9 a.m. for one-day events, and by the end of the first day for multi-day events such as 4-day workshops.
If you choose not to attend, for whatever reason, without notification to CRS before the start date of the event, your tuition fee is subject to full forfeiture.
If you find it necessary to cancel for any reason, please make sure that you receive a cancellation number from us. You may be asked to provide us with this cancellation number at a later date when you use your credit or if there is a dispute about your cancellation status.
All credits expire one (1) year from the date that they are issued.
You may substitute another person in your place instead of cancelling. It’s okay if the replacement teaches a different grade or performs different school duties from you. Call 800-360-6332, ext. 130 or email firstname.lastname@example.org as soon as possible with any substitution requests.
If We Cancel
Occasionally we find it necessary to cancel a workshop. Center for Responsive Schools (CRS) reserves the right to cancel events for any reason, including inclement weather (see below). If CRS makes the decision to cancel a workshop, we will use the contact information you have provided to us to inform you. If CRS cancels, participants will be provided a choice of:
- a full refund;
- transfer to another, upcoming workshop date and location (space permitting);
- credit toward a future workshop. (Please note that all credits expire one (1) year from the date that they are issued.)
Certificates of Attendance
A 6-hour certificate of attendance is awarded to one-day workshop participants.
A 28-hour certificate of attendance is awarded to 4-day workshop participants. You must attend all 28 hours of the week in order to receive the certificate and to count the workshop as a prerequisite for further training. In addition, workshop participants can earn graduate-level professional development credit (2-credit and 3-credit options) through Brandman University. Learn more about credit options through Brandman University.
If a you have an emergency or an illness, we will offer a certificate if you have missed no more than one-half day of the 4-day workshop or, in the case of a one-day workshop if you have missed no more than one-quarter of the workshop. If an illness or emergency will take you out of the workshop for more than that, you will not receive a certificate but you may receive a credit to attend a future workshop less a 50% handling fee. If you have any questions about this guideline or about a specific situation at your workshop, please contact CRS.
Need to Make a Change?
If you are signed up for a workshop or institute and need to make a change, please call (800-360-6332, ext. 130) or email as soon as possible.
Changing your choice of workshop location: If you need to switch to a different location, please call or email as soon as possible. We will accommodate your request if space is available.
Substitutions: Before the workshop begins, you may substitute another person in your place. It’s okay if your replacement teaches a different grade or performs different school duties from yours. Call or email as soon as possible with any substitution requests.
If there is severe weather, participants should call ahead to confirm that the workshop is still going to run. If we cancel on account of weather, we’ll contact you using the information you have provided to us, and we will put an announcement about the closure on the registration hotline (800-360-6332, ext. 130).
If you decide not to attend the workshop due to weather conditions, but the workshop has not been cancelled by us, it is important that you call 800-360-6332, ext. 130 or email email@example.com as soon as possible to let us know. You will be entitled to receive a credit that can be applied for one (1) year from the date it was issued towards future training only if you notify us before the start of the workshop.