Shipping Information

United States

(including Alaska, Hawaii, U.S. Territories, and U.S. military bases with a 5-digit zipcode)

Shipping and handling charges are based on the subtotal of your order.

Purchase orders: $5 for orders up to $100; 5% of subtotal for orders over $100.
Prepaid orders (credit card or check): Free for orders of $25 or more; $5 for orders under $25.

Canada and Mexico

First item . . . . . . . . . . . . . . .$14
Each additional item . . . . . . .$4

Other International Destinations

Shipping charges will be based on the actual cost of delivery. Email us for a quote. NEFC is not responsible for import duties, taxes, or fees.

When will my order arrive?

Most orders in the United States arrive 10–15 days after you place your order. Allow additional time for all other orders. Rush processing is available for most orders.

Rush processing

Rush processing costs $10 extra and is available for product orders shipped within the United States and U.S. territories. When you choose rush processing, your order will ship from our Massachusetts warehouse on the next business day, usually via UPS Ground. Most rush orders arrive 2–6 business days after the order is placed, depending on location. (See the Rush Processing chart for details about delivery to your state.) Rush processing is not applicable to registrations.

For even faster service (such as UPS Next Day Air), please call us at 800-360-6332, ext. 125.

Questions? Email or call 800-360-6332, ext. 125 (8:30 a.m. to 4:30 p.m. ET.)